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All sales on equipment are final. No refunds on equipment. Items must be returned within 15 days of receipt. Returned items may be subject to a restocking fee. All items must be returned in the original containers. If you change your mind, you can return the products you have ordered within 40 days, with your purchase receipt, your order form, your confirmation mail, and your credit card stub (in case you have paid with your credit card). For any information you need, you can contact us at 1-951-359-2000.

Regardless of the way you choose to apply for products return, the withdrawal request applies from the date you applied for the product withdrawal.
The products you wish to return must be in excellent condition and the package closed. In case you open the product package, make sure to return it in excellent condition along with all its parts and accessories. You agree to maintain the products condition from the moment they are delivered to you until you return them to Advanced Color Solutions.

In case the products are not returned within 15 days, Advanced Color Solutions has the right to deny any return or product replacement. In any case, the maximum return or replacement time limit cannot be extended more than 15 calendar days from the delivery date.
Besides the rights provided by the return policy, all consumer rights from the existing laws and ordinances regarding the sales agreement and any right coming up from the product guarantee terms, are applied.

If you meet the return conditions, we will refund the amount of your product's value, the same way you made the original transaction (credit card, bank account deposit, PayPal), unless you wish another refund way, for which you must inform us in writing.

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